frequently asked questions
We've included some frequently asked questions below, but if you can't find an answer, please reach out using the contact form on this page.
What are the shipping options and costs?
We offer free shipping to our customers in the U.S.A.
When your order is shipped, you can expect:
- Items shipped within 2-4 business days.
- Tracking information sent via email to monitor your order's progress.
- Delivery within 2-8 business days, depending on your location.
Thank you for supporting your local community by choosing milfordmerch!
What is your refund & return policy?
Most of our products are unique, made-to-order, and as a result, are non-refundable and nonexchangeable.
If there is an issue with your order, submit the request form on this page.
No matter what, we'll do our best to make it right.
contact us
We will do our best to respond to messages within 1-2 business days, but please let us know if your message is urgent.